As digital connectivity reshapes the way we live and work, businesses must adapt to meet the growing demand for speed, efficiency, and real-time access.

LBC Express, a stalwart in the Philippines’ logistics and remittance sector, has not only kept pace with this shift but has emerged as a leader, offering innovative services that cater to the evolving needs of the global Filipino community.

Founded in the 1950s as a small air cargo and brokerage company, LBC Express has transformed into a powerhouse, known for its door-to-door delivery, cargo shipping, and money remittance services.

Over the decades, the company has continuously adapted to the changing demands of a digital economy, now offering a wide range of services including e-commerce and business solutions. LBC’s ability to bridge the gap between businesses and consumers has made it a trusted name in logistics and remittances, both locally and internationally.

In a fast-moving digital world, where real-time access is essential, LBC Express is underscoring the importance of reliable connectivity to its operations.

Alexander Francis “Alfie” Deato, senior vice president and head of information technology at LBC, notes, “In today’s fast-paced environment, having a reliable connectivity provider is crucial for business operations. Whether it’s tracking deliveries, processing payments, or sending remittances, connectivity is key to meeting customer expectations.”

Deato also reflects on the company’s evolution, highlighting the growing demand for real-time updates: “When I first joined LBC Express 11 years ago, real-time updates were not standard practice. Today, they are a necessity. We must provide updates in real-time—or as close to real-time as possible—to ensure complete customer satisfaction.”

LBC’s collaboration with Converge ICT Solutions Inc., a leading fiber broadband provider in the Philippines, has been instrumental in enhancing its operational efficiency. By leveraging Converge’s high-speed, pure fiber connectivity, LBC is able to offer seamless global services, ensuring that customers are kept informed at every stage of their transactions.

LBC’s partnership with Converge has allowed the firm to expand it reach beyond Luzon, according to Deato. “This expansion has enabled us to expand our services and become less reliant on offline solutions,” he adds.

With over 1,500 branches and 200 hubs across the Philippines, LBC Express ensures that its services are accessible even in the most remote regions. This broad connectivity not only supports logistics operations but also strengthens LBC’s e-commerce and payment platforms, helping businesses compete in an increasingly digital marketplace.

LBC’s commitment to inclusivity is evident in its expansion into underserved areas. Deato emphasizes, “We do not restrict our operations to major cities where profitability is guaranteed. Like Converge, we are committed to serving unserved and underserved areas, ensuring that even places like Batanes, where connectivity is sparse, are not left behind.”

From its modest beginnings to its current status as a logistics and remittance leader, LBC Express continues to provide reliable, cost-effective services that Filipinos trust. Its partnership with Converge has empowered the company to better serve its customers, regardless of location, and strengthen its position as the preferred courier and remittance provider for the global Filipino community.

“Customers trust us because they find peace of mind with us,” Deato concludes. “When they hand a package to LBC, they know it will reach its destination. This trust is the result of decades of innovation, dedication, and service.”